Effective Date: March 2026

1. General Agreement

By accessing and using the Mohali ENT Clinic website (mohalientclinic.net), booking an appointment, or utilizing our services, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our website.

2. Medical Disclaimer

Critical Notice: The content provided on this website, including text, graphics, images, and informational materials, is for general educational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment.

Reading the information on this website does not establish a doctor-patient relationship. Always seek the advice of Dr. Pankaj Arora or another qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

In case of a medical emergency, please call your local emergency services immediately or proceed to the nearest emergency room.

3. Online Appointments & Payments

By scheduling an appointment through our online booking system, you agree to pay the standard consultation fee stated at the time of booking. Payments are processed securely via third-party providers (e.g., Razorpay).

Booking a time slot is a request for an appointment. The clinic reserves the right to reschedule or cancel appointments due to unforeseen medical emergencies or scheduling conflicts. In such rare instances, the clinic will contact you as soon as possible to arrange an alternative time.

4. Accuracy of Information

While we strive to ensure that the information on this website is accurate and up-to-date, we make no guarantees regarding its completeness or accuracy. Treatment procedures, clinic hours, and consultation fees are subject to change without prior notice.

5. Limitation of Liability

Mohali ENT Clinic and Dr. Pankaj Arora shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from your access to, or use of, this website or the information contained herein.

6. Modification of Terms

We reserve the right to revise these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website following such changes constitutes your acceptance of the new Terms.