Privacy Policy

Your privacy and data security are our top priorities.

Effective Date: March 2026

1. Introduction

Welcome to Mohali ENT Clinic ("we," "our," or "us"). We are committed to protecting the privacy and security of our patients' personal and medical information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us through our website, mohalientclinic.net.

2. Information We Collect

When you book an appointment online or contact us, we may collect the following personal information:

  • Full Name
  • Phone Number
  • Email Address (if provided)
  • Brief descriptions of your medical symptoms or the reason for your visit.
  • Payment transaction details (processed securely via Razorpay).

3. How We Use Your Information

The information we collect is used strictly for the following purposes:

  • To schedule, confirm, or manage your medical appointments.
  • To provide you with medical services and care during your visit.
  • To process consultation fee payments.
  • To communicate with you regarding your health, appointments, or administrative inquiries.

4. Data Confidentiality & Sharing

We treat all patient data with the strictest confidentiality. We do not sell, rent, or trade your personal or medical information to third parties.

We only share your information with trusted third parties (such as payment processors like Razorpay) solely for the purpose of facilitating our services, or when required by law to comply with legal proceedings or medical regulations.

5. Payment Security

All online payments made on our website are processed through Razorpay, a highly secure, encrypted payment gateway. We do not store your credit card, debit card, or UPI details on our servers.

6. Your Rights

If you wish to update, correct, or request the deletion of your personal information from our appointment booking system, please contact the clinic directly.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Mohali ENT Clinic
SCF 24-25 FF, Phase 5, Sector 59, Mohali 160059
Phone: 0172-2261900 | +91 98152 22424
Email: mohalientclinic@gmail.com